Privacy Policy
Who we are
Our website address is: https://1066holidays.co.uk/
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy.... After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Terms and Conditions
Guest Policy
Updated as of September 2023
Contract
By making a reservation with 1066 Holidays Ltd, you are entering into a contract governed by the following terms and conditions:
1066 Holidays Ltd acts as a third-party service on behalf of property owners. The rental agreement, in all circumstances, is established between you, the guest, and the property owner, who acts as the host. This agreement is made with the understanding that you will occupy the property for a specified period (as outlined in the Housing Act 1988 Schedule 1 paragraph 9 or equivalent legislation in other jurisdictions). It is important to acknowledge that this agreement does not constitute an assured tenancy, and it does not lead to the creation of a statutory periodic tenancy upon its conclusion.
You are booking a privately owned self-contained property only, any facilities within the location of the property (such as a holiday park) are the responsibility of the Park owner and may charge you for use of their facilities. 1066 Holidays has no control over the quality of these services and are at the guests discretion if they wish to make use of them.
No Barbeques are permitted at any of our properties and no naked flames, smoking or vaping is permitted in the property.
Guest Verification
Reservation conditions are contingent upon the successful completion of the guest verification process before check-in. Our verification partner, Lodgify, will contact all primary guests at the time of booking to facilitate this process.
Guests who have not completed verification will not receive relevant access details. 1066 Holidays reserves the right to cancel bookings in such cases, in accordance with our company’s cancellation policy.
Cancellation
Should you need to cancel your reservation, please contact our Guest Support team by email at enquiries@1066holidays.co.uk. We do recommend that you take out holiday insurance for your stay.
For stays lasting 28 days or less: Guests who cancel at least 14 days before the check-in date may be eligible for a 100% refund of the amount paid. If a guest cancels less than 14 days before the check-in date, no refund will be issued.
For stays exceeding 28 days: Reservations are fully refundable within 48 hours of booking confirmation, provided the cancellation occurs at least 28 days prior to check-in (4.00 pm in the local time of the destination, if not specified). Between 48 hours after booking confirmation and 14 days before check-in, guests can cancel and receive a 50% refund. If a guest cancels less than 14 days before the check-in date, no refund will be provided.
If a guest chooses the ‘Part now, part later’ payment method, the remaining balance must be received no later than 14 days before the check-in date. Failure to make full payment within this timeframe will result in the cancellation of the reservation, with no refund of the partial payment.
Guests must initiate cancellations, via email, before 11:59 p.m. on the 8th day before check-in to be eligible for a refund. All times are specific to the time zone of your selected property.
Additional Charges
An unauthorised early check-in or late check-out may incur a £50 charge.
Please be mindful of your keys as a £100 fee will be imposed for lost keys.
Additionally, please note that a minimum charge of £50 will apply for a call-out due to lockout and the delivery of a spare set of keys, or if keys are not left in the key safe upon departure.
Smoking
Smoking is strictly prohibited within the property. Evidence of smoking will result in additional charges.
VAT Receipts
As 1066 Holidays does not charge a guest commission on bookings and the nightly rate is a disbursement to the host, VAT does not apply. Consequently, we are unable to provide VAT invoices. However, we can confirm that the payment confirmation from Stripe and the receipt available on our Direct site serve as sufficient proof of purchase.
Rental Period
The rental period typically begins at 4:00 pm on the day of arrival, unless otherwise communicated, and concludes at 10:00 am on the day of departure.
Use of Property
You agree that the number of occupants, including children, in any property managed by 1066 Holidays will not exceed the maximum specified in the property listing.
Furthermore, you commit to using the property in accordance with current government guidelines, limiting its use to domestic travel, essential travel, and domestic purposes. Therefore, parties are strictly prohibited.
Our properties are intended for personal and domestic use only. Commercial activities, such as social gatherings and parties, are strictly prohibited. 1066 Holidays reserves the right to terminate a booking without notice or refund in the event of a breach of this condition.
You also agree not to use our properties in a manner that causes a disturbance or annoyance to neighbouring properties.
Access & Check-In/Out
Check-in and check-out instructions will be provided by the 1066 Holidays management team via the guest app supplied at time of verification
All properties are accessible via a lockbox, unless otherwise indicated in the listing. Instructions for accessing the lockbox will be sent to the provided email address 24 hours prior to check-in.
Our standard check-in time is from 4:00 pm onwards, though this may vary depending on the property; please refer to the property listing for exact times.
Check-out is typically before 10:00 am; again, please check the property listing for precise details.
You and your party must allow access to the property by the local management team or service providers at reasonable times and, in emergencies, at any time, whether or not you or your party are present. This access is necessary for urgent maintenance, compliance with statutory requirements, and the needs of regulatory bodies governing our properties.
Care of Property
You and your party agree to maintain the property and its contents in the same condition as when you arrived.
Should you or any of your party cause damage to the property or its contents through action or negligence, you agree to cover the reasonable costs of repairing any such damage.
Minor incidents like broken glass or cups will not incur charges, but damage beyond that or additional cleaning costs may result in charges.
Upon departure, you must ensure that the property is reasonably clean and tidy. We may charge for additional cleaning if necessary.
Property Keys
Upon check-in, 1066 Holidays will provide you with one set of keys to the property. These keys must be returned to the key safe on your departure date. Lost keys will result in a deduction of the replacement cost from your security deposit.
Linen
Clean bed linen and towels will be provided for each guest at the start of your stay, unless otherwise stated in the property description. Linen and bedding for any sofa beds, as advertised in the listing, will be provided based on the maximum occupancy specified in the listing. Information regarding the location of additional bedding can be found in the guest manual. Additional linen requests will be subject to charges.
WiFi
A Majority of properties managed by 1066 Holidays offer WiFi access. However, we cannot guarantee the speed or reliability of the WiFi service.
Personal Belongings / Lost Property
1066 Holidays are not liable for damage to or loss of your personal property unless such damage or loss results from our negligence. We recommend that you have adequate holiday insurance to cover your belongings. Lost property will be held for 14 days from the departure date and can be retrieved upon request. Charges for postage and packing will be passed on to cover costs, and we do not accept responsibility for the safe transportation of returned items.
Health & Safety
For your safety, please read and adhere to the important information provided in the online guest manuals provided at check-in. This includes crucial details about appliances. While 1066 Holidays strives to maintain safe properties, each guest has a responsibility to prioritise their own safety. Please use the facilities safely and responsibly.
Resolutions Procedure
In the event that your stay with 1066 Holidays falls short of your expectations and you need to address a concern, please reach out to our Guest Support team. You can contact them via email at enquiries@1066holidays.co.uk. Please note that we cannot consider compensation for complaints raised after your stay has concluded unless you have informed our Guest Support team of the issue and given them an opportunity to resolve it during your stay.
Liability & Compensation
1066 Holidays cannot accept responsibility or provide compensation for any failure to fulfil its obligations if such failure results from events, circumstances, or causes beyond our reasonable control. These include but are not limited to appliance breakdowns, plumbing or wiring issues, loss of internet access, nearby construction activities, utility service interruptions, or pest infestations. 1066 Holidays shall bear no liability for any death or personal injury unless it directly results from our negligence.
Please carefully review these terms and conditions. Submitting a reservation request signifies your acceptance of these terms.